🔄 Return & Refund Policy

At PickGoodz, customer satisfaction is our priority. Please read our return and refund policy below.

📦 Return Eligibility

• Products can be returned within 7 days of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• Please keep the original invoice or order confirmation for verification.

❌ Non-Returnable Items

• Used or damaged products caused by the customer.
• Products without original packaging or missing accessories.
• Items marked as final sale or clearance (if applicable).

💰 Refund Process

• Once your returned item is received and inspected, we will notify you of the approval status.
• If approved, your refund will be processed within 5–10 business days.
• Refunds are issued using the original payment method whenever applicable.

🚚 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or refund after verification.

📞 Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team. We are always happy to assist you.